Company Policy
DBAIRR Company Policy:
***ALL ITEMS ARE FOR SHOW OR OFFROAD USE***
When placing your order online you are (customer) is responsible to check if all information is correct before committing to the order. If you don't see the mistake initially and only there after receiving the product we are not responsible for placing the wrong product. As custom orders cannot be returned once completed.
Any Air struts or kits that have been installed may not be returned or refunded as we cannot refurbish the custom kits.
We do hold a 1 year warranty on struts and bags.
We will not warranty any human error installation, example” I did not check for clearance and my wheels rub and popped my bags” that is a human error. We will replace the bags if or shocks or any brakes seals issue.
For Air struts install fitting gently on an angle and also add Teflon. PLEASE BE GENTLE WHEN INSTALLING FITTINGS. It must go in easy if not you will cross thread and damage the port and we are not responsible for.
Be aware if you over torque a strut top center bolt over 30lbs or snap it we cannot warranty it.
We will not warranty any shock or struts that are cut or welded in any way that is automatically a void on warranty.
AIRSTRUT INSTALLATION instructions:
Before installing your air struts make sure all management is powered up and functional, You want to be sure management is working, once you have it running
you may move on to the air struts. The car must be up on all four on jack stand or on a lift and then you can proceed installing the air struts. Once you have installed the
air struts to your vehicle connect the airlines and proceed inflating the air struts with air over 90 psi. The reason you want to add to the air the struts is because one it's easier to check for any leaks on the fittings once up in the air, 2 easier to lower on the ground to get off jack or car lift. 3. Also adding air to the bag, it will expand the bags to clear the shock shaft and will keep the bag from wrinkling and causing any type of inner pinch which would result in damaging the bag. If this happens, we will not warranty the air bag.
** we are not responsible for any shocks that are seized to lower mount because of seasonal conditions such as rain, snow or salt that can cause rust to metal components **